At 98pka, responsible gaming is not a checkbox — it is a core part of how we operate. We provide every Pakistani player with the tools, information, and support needed to keep gaming fun, healthy, and within personal limits.
98pka's responsible gaming framework is built on six clear commitments. Every feature, every policy, and every support channel we offer traces back to one of these pillars.
Every player on 98pka must be 21 years of age or older. We verify age through a mandatory KYC process that requires valid government-issued identification — no withdrawal is processed without a passed age check.
Players can set daily, weekly, or monthly deposit limits in PKR directly from their 98pka account dashboard. Once set, a limit can only be lowered immediately — increases take a cooling-off period to take effect, giving you time to reconsider.
If you feel your gaming is getting out of hand, 98pka offers self-exclusion periods ranging from 30 days to permanent closure. During self-exclusion, your account is locked and all marketing communications are immediately suspended.
Set a session reminder that alerts you every 30, 60, or 90 minutes during active play. These reality check pop-ups display your current session duration and net win/loss so you can make an informed decision about whether to continue.
Need a short break without full self-exclusion? 98pka's time-out feature lets you pause your account for 24 hours, 7 days, or 30 days. Your balance is safely preserved and you can return once the period expires.
Set a hard cap on how much you can lose in a given period. Once your loss limit is reached, the platform will prevent further wagering until the limit period resets — helping you protect your PKR balance from significant swings.
Every responsible gaming tool at 98pka is designed to put you in the driver's seat. Here is a step-by-step look at each protection mechanism available to Pakistani players on the platform, how to access it, and what it does for your peace of mind.
How to access these tools:
Log in to your 98pka account → Navigate to Account Settings → Select Responsible Gaming. All tools are self-service and most changes take effect immediately. For self-exclusion requests, you can also contact our support team directly at [email protected].
Log into 98pka, head to Responsible Gaming settings, and set your maximum PKR deposit amount per day, week, or month. The system enforces this limit automatically — even if you attempt to top up via JazzCash or EasyPaisa beyond your cap, the transaction will be declined at the platform level, not just the wallet level.
Available in Account SettingsDefine a maximum daily or weekly gaming session duration. Once you hit your self-defined session limit, you will be automatically logged out. You can re-enter the platform after a mandatory break period — keeping your play sessions healthy and time-bound.
Instant EffectSet a daily, weekly, or monthly ceiling on your net losses in PKR. This tool is particularly valuable for players in Karachi, Lahore, and Islamabad who play across multiple game types — slots, live dealer, cricket betting — and want a single unified loss cap across the entire 98pka platform.
Cross-Platform EnforcedSelect a time-out period of 1 day, 7 days, or 30 days. During a time-out, your account is inaccessible for gaming, depositing, and betting — but your balance is fully protected and all pending withdrawals will still be processed. Ideal for players who want a short structured break without permanent account closure.
Balance ProtectedThis is 98pka's most powerful responsible gaming tool. Choosing self-exclusion locks your account for the selected period — 30 days, 90 days, 6 months, 1 year, or permanently. All promotional emails, SMS notifications, and bonus offers are suspended immediately. If you choose permanent self-exclusion, your account cannot be reopened. This tool is intended for players who recognise that gambling is negatively affecting their life.
Immediate LockConfigure on-screen pop-ups that appear at regular intervals (every 30, 60, or 90 minutes) during your gaming session. Each reminder displays how long you have been playing and your current session net balance, prompting a genuine moment of reflection before you decide to continue or stop.
Configurable Intervals98pka is built for the thrill of cricket betting, live dealer action, and instant games. It is designed as leisure, not income. Every feature on the platform is built with that principle at its core.
Problem gambling is a recognised behavioural issue that can affect anyone — regardless of income, city, or experience level. At 98pka, we train our responsible gaming team to identify early warning signs and intervene before a player's situation escalates. Our monitoring systems flag unusual deposit patterns, rapid session escalation, and repeated bonus chasing across cricket betting and slot games.
If our system detects patterns associated with problem gambling, a trained member of the 98pka responsible gaming team may reach out by email to check in and offer support. This is not punitive — it is part of our duty of care to every player on the platform, from Faisalabad to Karachi.
Be honest with yourself. Read through the following questions. If you answer "yes" to two or more of these, we strongly encourage you to use 98pka's self-exclusion tools or reach out for professional support.
Do you find yourself spending more money on 98pka than you originally planned, even after setting a personal budget in PKR?
Have you ever tried to win back money you lost by placing additional bets on cricket markets or slot games — sometimes referred to as "chasing losses"?
Do you feel restless, irritable, or anxious when you are not able to access the 98pka platform or place a bet?
Have you ever hidden your gambling activity — or the amount of money you have spent on 98pka — from family members, friends, or your spouse?
Has gambling on 98pka ever caused you to miss work, neglect responsibilities, or affected important relationships in your personal or professional life?
Have you ever borrowed money — from family, friends, or a financial institution — specifically to fund your gaming or betting activity on 98pka or any other platform?
Do you find that you need to bet with increasing amounts of PKR to achieve the same level of excitement or satisfaction from gaming that you used to get with smaller amounts?
These are the non-negotiable operating standards that every team member at 98pka is trained to uphold — from our customer support agents to our platform developers.
Once a player activates self-exclusion or contacts us about a gambling problem, all promotional communications — including PSL betting offers and PKR bonus emails — are permanently suspended for that account.
Every 98pka bonus, promotional offer, and PKR cashback deal comes with clearly stated wagering requirements and expiry dates. We do not use predatory bonus structures designed to trap players in extended losing sessions.
Return-to-player (RTP) percentages for all slot games and live dealer titles on 98pka are available in each game's information panel. We believe players deserve to understand the mathematical odds of any game before they wager PKR on it.
98pka enforces a strict 21+ age policy without exception. All accounts undergo KYC age verification. Any account found to belong to a person under 21 will be immediately suspended and all balances returned to the originating payment source.
Our platform continuously monitors player behaviour for indicators of problem gambling — escalating deposit frequency, rapid loss chasing on cricket markets, and unusual session patterns. Flagged accounts trigger a responsible gaming review by our team.
98pka operates under an internationally recognised gaming licence whose responsible gaming requirements we are contractually obligated to uphold. Our responsible gaming framework is regularly reviewed to align with global best practice standards for player protection.
If you or someone you know is struggling with gambling-related harm, the following support options are available. 98pka encourages every player to seek help without hesitation — it takes courage, and it is always the right move.
Contact our dedicated responsible gaming support staff directly. We are available from 10:00 AM to 2:00 AM Pakistan Standard Time, seven days a week. Email: [email protected]
Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose a period from 30 days to permanent. Your account will be locked immediately and all marketing suspended.
Sometimes the most powerful first step is an honest conversation with a family member, close friend, or trusted community member. You do not have to face this alone — sharing your situation is an act of strength, not weakness.
Gamblers Anonymous is an internationally recognised peer-support organisation with chapters accessible to Pakistani players online. Their programme offers a structured, community-based path to recovery from compulsive gambling.
GamCare is a leading international provider of information, advice, and support for anyone affected by gambling harm. Their online resources and self-help tools are available to players in Pakistan and across the world.
Problem gambling is closely linked to mental health challenges including anxiety and depression. If you are experiencing emotional distress alongside gambling problems, please seek support from a qualified mental health professional in your city.
98pka is at its best when every player on the platform is gaming within their means, enjoying the experience, and in full control of their choices. Set your limits today, use our tools, and if you ever need a break — take one. We will be here when you are ready to return.